Meet the Staff
Julie is the office manager and has been with Dr. Heistein since his first day of practice in 2002. While Julie has been in healthcare since 1994, it wasn’t until she graduated Magna Cum Laude with a BA in business management from University of Texas at Arlington in 2000 that she began her journey in healthcare management.
She keeps all of the daily office operations running efficiently, and is very well versed in assisting patients through their plastic surgery process. Julie answers questions about surgical fees, scheduling surgery, the insurance claims process, as well as other practical solutions pertaining to the plastic surgery experience.
She has a wealth of information with an approachable, friendly manner to help navigate any situation pleasantly.
Kim is our Surgical First Assistant. She has worked with Dr. Heistein for more than 11 years, assisting in surgery.
While Kim spends most of her time in the operating room with him, she is also involved in taking care of our patients in our Southlake office. She ensures that everything Dr. Heistein may need for your surgery is available and ready to go.
Lesli’s official title is medical assistant, but she is so much more than that. She has 20 years of plastic surgery experience and is frequently the first person each patient meets at the office. She is a friendly face throughout your journey with us. Lesli is your contact person to learn about preoperative and postoperative management, and is compassionate in the care she gives to each person.
She has a tremendous responsibility with our patients, and she fills in all the gaps for us to assure your care is seamless! Her dedication is evident with the relationships she develops with each patient.
Santa is a registered medical assistant and licensed aesthetician who has worked in plastic surgery for the past 25+ years. She offers noninvasive laser procedures that help with pigmentation, redness, scarring, skin tightening, cellulite reduction, hair removal and circumferential reduction. Additionally, Santa does light chemical peels, acne treatments and facial treatments.
She offers complimentary skincare consultations to talk with you about maintaining, improving or reversing the aging process. If you are interested in a great but simple and personalized skincare regimen, from an experienced trained professional, Santa can help you!
Molly is our certified cosmetic nurse injector who joined Dr. Heistein’s team in 2014. She strives to develop a personal relationship during new patient’s initial consultation.
Molly goes out of her way to accommodate patient’s schedules and does all she can to assure they are pleased with their cosmetic treatments. For the previous 17 years, she was the primary cosmetic injector for 2 large Tarrant County dermatology practices. Molly transitioned into cosmetic nursing in 1995 after working in various areas of hospitals for 20 years. She has been a leading Tarrant County injector of Botox Cosmetic since 1997 and dermal fillers since 2000.
Molly received her ADN in 1979 at Midwestern State University in her hometown of Wichita Falls. She received her BSN in 1995 at University of Texas at Arlington.
Rosie is our surgery scheduler and insurance verification specialist. She has been in healthcare since 2007.
Not only does she bring skills in surgery scheduling, she has medical assistant experience and is bilingual in Spanish. She works very closely with all the hospitals and surgery centers to schedule your surgery, complete needed paperwork, verify insurance benefits, and obtain pre-authorizations. Her calm demeanor makes her very easy to talk to while navigating the pre-op, scheduling, and post-op process.
Brenda Ray is a certified nurse injector in our Southlake location. She graduated from Nursing school in Canada in 1992 before moving to San Antonio where she worked in the ER for 10 years and eventually became an evening hospital supervisor. She became very interested in the fitness aspect of health, and ran her own fitness business for 6 years while working at a Wellness Center under a Cardiologist. During that time, she met her wonderful husband Gene, and they moved to the Flower Mound area to be closer to his 5 year old son. Shortly before this, non-surgical injectables became of interest to Brenda and she started her own nurse injecting business in Southlake in 2002. She has a 28 year old son, a daughter attending Colorado University in Denver, and a daughter attending high school in Argyle.
Brenda takes a lot of pride in enhancing one’s natural beauty, and is picky about the products she uses. She enjoys the outdoors, cooking, working out and horseback riding.
Allison is a certified cosmetic nurse injector that has been with our practice since 2010. She injects not only Botox and dermal fillers, but also specializes in spider vein sclerotherapy. With her flexible schedule, she is available to her clients on evenings and even some weekends. She is passionate about helping her clients achieve their cosmetic goals. Allison received her BSN in 1995 at Regis University in Denver, CO and her MSN in 2003 at St. Louis University.